Health and Human Services
Innovative changes are occurring in the delivery of health services that aim to meet consumer expectations of ease and timeliness of access to services, freedom of choice, quality and consistency of outcome, continuity of care and informed in-care participation.
With extensive cross-industry experience, SMS is ideally positioned to assist health and human services organisations make innovative change within this vital sector and is at the cutting-edge of delivering innovative technology solutions.
SMS has extensive expertise in Business Intelligence applications and designing effective processes and information systems enable effective management. This expertise is being utilised in State Government health and human services departments and agencies, public and private hospitals and medical centres, and not for profit community organisations around the country.
Through effective partnerships with these public and private sector health clients, SMS delivers greater business effectiveness and accountability. Business optimisation solutions are designed to improve organisational outcomes through best practice change management, strategic and operational planning and process improvement.
SMS has advanced information management concepts, which enable improved information system effectiveness. This is achieved through enterprise architecture, administration reporting, information management, service planning, web portal design, and data quality management.